To help resolve any questions or concerns you may have, we have prepared a list of frequently
asked questions and answers.Please feel free to contact us anytime if you need further assistance.

Where can I purchase this product?

Our products are available through our authorized distributors.
Alternatively, please feel free to contact us directly.

Can I buy this product online?

Because our products require a personal consultation, online purchases are not available (except for selected items).
Products sold on the Internet are not authorized by our company and may be unauthorized or counterfeit items. We strongly recommend purchasing only through our authorized distributors.
Items distributed outside official channels may differ in formulation or ingredient quality, or may be expired or previously opened, which could negatively affect your skin.
Please note that we cannot provide any quality guarantee or support for products purchased from unauthorized websites.
For first-time users, we recommend the Basic Set (Makeup Float – UV Bright Protection).
For product recommendations tailored to your needs, please contact us by phone at +81-3-6278-9247

How can I become an authorized distributor?

Our products are offered exclusively to professionals with specialized beauty expertise who are able to provide customers with accurate knowledge and proper instructions for use.
Therefore, certain requirements must be met before introducing our products.
For further details, please feel free to contact our office.

Are there any precautions when storing cosmetics?

Please store cosmetics at room temperature in a cool, dry place away from direct sunlight and areas with significant changes in temperature or humidity.

How can I identify an authentic product?

Any products purchased outside of our authorized distributors are considered unauthorized products.

Is it safe to use products that are resold on online auction sites?

We do not recommend using products that are resold through online auctions or other unauthorized sellers.
Because we cannot verify their distribution or storage conditions, we cannot guarantee their quality or safety.
Please purchase H&B products only from authorized distributors or our official online store.

Can I use this product together with the products I am currently using?

You may use our products together with the cosmetics you are currently using. However, to achieve the best results, we recommend using them as part of a complete skincare line, such as the Basic Set.

What skin types is this product suitable for?

MERIQUE products are developed based on the science and structure of the skin, with careful consideration for skin health.
They are suitable for all skin types.
If you have tried many different cosmetics but still struggle with skin concerns, we invite you to experience MERIQUE for yourself.

Is this product suitable for sensitive skin?

H&B products are formulated with a focus on safety and are free from certain additives.
According to our company’s internal standards.